Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE
If you continue to browse and use this website, you’re agreeing to comply with, and be bound by, the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern My Hypnobirthing’s relationship with you in relation to your use of this website.
You also signify your acceptance of these Terms and Conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to My Hypnobirthing (www.myhypnobirthing.com.au), and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
NO MEDICAL OR PERSONAL ADVICE
The information and any services we provide on and through this website is for general information and educational purposes only and is not a substitute for any professional or medical attention, treatment, examination, advice or diagnosis. You are responsible for consulting a medical professional before using any of the information or materials contained on or accessed through our website, before commencing any new regimes, making alterations to your diet, trying any treatment or taking any course of action that may directly or indirectly affect your health or wellbeing.
You take full responsibility and risk for making any decision based on information on our website or in using our Services. You hereby agree to irrevocably release and waive any claims you may have now or in the future against us and we take no responsibility or liability whatsoever for any loss, damage or injury that may arise from any person acting on any statement or information contained on this website and all such liabilities are expressly disclaimed.
‘Services’ includes any online materials, consulting, coaching, programs, sessions, products and all goods and services that may be accessed through our website from time to time.
AMENDMENT OF TERMS
We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and The Birth Space’s rights and obligations to each other.
LIMITATION OF LIABILITY
It is an essential pre-condition to you using our website that you agree and accept that My Hypnobirthing is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
COMPETITION AND CONSUMER ACT
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), My Hypnobirthing’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
You must be over 18 years of age to use this website and to purchase any goods or services.
DELIVERY OF GOODS
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of booking payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of My Hypnobirthing.
Digital goods are delivered within 48 hours. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.
REFUNDS & TERMS OF BOOKING
My Hypnobirthing processes refunds in accordance with the Australian Consumer Protection legislation. All refunds are made at the discretion of My Hypnobirthing. Under certain circumstances your payment can be transferred to another offering provided by My Hypnobirthing (for example, Hypnobubs or transferable to private classes)
Should you be unable to attend one or more of your booked classes, you can transfer your place to another group class (subject to availability), complete the missed class privately (additional costs apply) or complete your learning via the online program, Hypnobubs (subject to availability). Refunds will not be given if you cancel or miss a class.
WORKSHOP CANCELLATION AND UPGRADE POLICY
1. Workshop Cancellation Due to Insufficient Bookings
If no bookings are received within three (3) days prior to the scheduled commencement of a group workshop, My Hypnobirthing reserves the right to cancel the workshop. In such cases, any clients who have already booked will be notified promptly, and alternative arrangements or refunds will be offered.
2. Single Booking Policy for Group Workshops
In the event that only one client is booked into a group workshop and no additional bookings are received within three (3) days prior to the workshop’s commencement, My Hypnobirthing may, at its discretion, offer the client a complimentary upgrade to a private workshop. The location for the private workshop will be agreed upon mutually and may include the client’s home or another venue suitable for the session, excluding the group workshop venue.
PRIVATE WORKSHOP BOOKING POLICY
To secure the dates for a private workshop, clients are required to pay a non-refundable booking deposit of $150. This deposit confirms the booking and locks in the agreed-upon workshop dates. Once the deposit has been received and the dates have been confirmed via email, the booking is final.
Workshop dates are only subject to change at the discretion of My Hypnobirthing. Requests to reschedule are not guaranteed and will be considered on a case-by-case basis, subject to availability and other commitments.
If the booking is cancelled by the client, the $150 booking deposit will not be refunded unless exceptional circumstances apply, as determined by My Hypnobirthing.
WORKSHOP FULFILMENT POLICY
If, for any reason, My Hypnobirthing is unable to fulfill the scheduled date of a workshop, every effort will be made to ensure clients receive their full birth education. Possible solutions may include, but are not limited to:
- Rescheduling the workshop to a mutually suitable date.
-Running the workshop online via live stream
- Referring the client to another qualified Hypnobirthing practitioner.
- Providing access to the Hypnobirthing Australia Online Program.
The most appropriate solution will be determined at the discretion of My Hypnobirthing to ensure minimal disruption and the continued delivery of high-quality birth education.
Gift Voucher Terms and Conditions
1. Exclusive Use: Gift vouchers are issued to a specific recipient. They are non-transferable and cannot be shared, gifted, or used by anyone other than the original recipient.
2. Single Redemption: Each gift voucher is valid for a single use only and will be void after redemption.
3. Booking Process: Gift vouchers can only be redeemed by contacting Michelle directly via email at my.Hypnobirthing@gmail.com. Vouchers cannot be used through the website or any other booking platform.
4. Validity Period: The expiry date is stated on the voucher, and unused vouchers will not be extended or reissued.
5. No Cash Value: Gift vouchers cannot be redeemed for cash, credit, or any other products or services outside those specified.
6. Non-Refundable: If a booking is cancelled by the recipient, the voucher is forfeited and cannot be reissued or refunded.
7. Subject to Availability: All bookings using gift vouchers are subject to Mh Hypnobirthing’s availability. It is recommended to book in advance to secure your preferred date and time.
8. Not Valid with Other Offers: Gift vouchers cannot be used in conjunction with any other promotions, discounts, or offers.
9. Lost or Stolen Vouchers: Gift vouchers will not be reissued or replaced if lost, stolen, or misplaced.
10. Amendments: My Hypnobirthing reserves the right to update or amend these terms and conditions at any time without prior notice.
ONGOING SUPPORT
As part of the services provided, ongoing support is available to clients throughout the duration of their birth preparation process. This support is offered via email and text, and is intended to provide emotional encouragement, share relevant Hypnobirthing resources, and offer guidance around preparing for birth. This support is specifically focused on empowering the birthing mother and their support person in their journey and preparation for birth.
Please note, this support does not extend to providing medical advice or assistance. Any medical inquiries should be directed to a licensed healthcare professional. Additionally, any issues or complaints regarding Hypnobirthing Australia resources should be addressed directly with Hypnobirthing Australia.
Efforts will be made to respond to client inquiries within a reasonable timeframe, however, please be aware that support will be provided during business hours and not on a 24/7 basis. Responses will be provided as promptly as possible, typically within the timeframe of regular business hours.
By engaging in this service, clients acknowledge and agree to the scope and limitations of the ongoing support provided.
LINKS TO OTHER WEBSITES
www.myhypnobirthing.com.au may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between My Hypnobirthing and the owners of those websites. My Hypnobirthing takes no responsibility for any of the content found on the linked websites.
My Hypnobirthing’s website may contain information or advertisements provided by third parties for which My Hypnobirthing accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.
DISCLAIMER
To the fullest extent permitted by law, My Hypnobirthing absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. My Hypnobirthing gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.
Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility of My Hypnobirthing to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.
YOUR PRIVACY
At My Hypnobirthing, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. The My Hypnobirthing respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.
You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. Credit card information is not stored by us on our servers.
THIRD PARTIES
My Hypnobirthing does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.
DISCLOSE YOUR INFORMATION
My Hypnobirthing may be required, in certain circumstances, to disclose information in good faith and where My Hypnobirthing is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.
EXCLUSION OF COMPETITORS
If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of My Hypnobirthing and this expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then My Hypnobirthing will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. My Hypnobirthing reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.
COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.
www.myhypnobirthing.com.au expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
WHOLE AGREEMENT
These terms and conditions represent the whole agreement between you and My Hypnobirthing concerning your use and access to My Hypnobirthing’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.
EXCLUSION OF UNENFORCEABLE TERMS
Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.
JURISDICTION
This agreement and this website are subject to the laws of Victoria (VIC) and Australia. If there is a dispute between you and My Hypnobirthing that results in litigation, then you must submit to the jurisdiction of the courts of Victoria.